Prescription products start with an online visit. A licensed provider reviews your answers and decides whether a medication is appropriate for you. Supplement packs don't need a prescription.
Compounded medications are prepared by a state-licensed pharmacy for an individual patient. They are not FDA-approved, which means the FDA has not reviewed them for safety, effectiveness or quality. Your provider will talk through whether a compounded or an FDA-approved option suits you.
If a provider decides a prescription isn't right for you, you won't be charged for medication. Your online visit is included in every plan, so there is no separate visit fee.
Yes. You can cancel future renewals from your account. Multi-month plans are billed up front for the period shown at checkout.
Plans are self-pay. If your employer offers Upgrades as a benefit, your cost may be different. Check the employer lookup on our homepage.
Yes. Your health information is shared only with the providers and pharmacies involved in your care, and never sold.
If a provider prescribes, most orders ship within a few business days. You'll get tracking in your account.
Availability depends on where you live and applicable state law. Start the quiz with your address and we’ll confirm whether care is available in your state.
Some employers offer Upgrades as a benefit. Use the employer lookup on our homepage, or point your HR team to employer.upgradeshealth.com.
Active members get a referral link in their account. When a friend is approved and starts a plan, you each get a $25 credit.
